How Do I Record My Conference?

How Do I Record My Conference?

Not all subscriptions will have the recording feature - please check with your account admin.


VIA PHONE:


  1. Call the dial-in number
  2. Enter your moderator PIN followed by the # key
    (You can find your moderator PIN via 'Dial-in information')
  3. Press *9 to begin recording
  4. Everyone will hear a message that the call is being recorded
    (This is so that we adhere to privacy and GDPR regulations)
  5. Press *9 again to stop/pause the recording at any point
  6. The recording will automatically end when your conference ends and an email with an mp3 download link and playback information will be sent to the host. The same details can be found in your account via the right-hand menu under 'Recordings' and also via 'Past' calls.


NOTE: Only hosts/moderators can initiate recording. More than one person can use the moderator PIN.

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